Accessing Services Guide
When accessing supports there are five critical steps required:
- Recognize that you are experiencing something that would benefit from outside support
- Identify the specific concern or issue you are experiencing
- Locate and match a specific supports activity that would meet your need
- who offers supports, what specific services they provide, when is this service available, and how students access the support (e.g., drop-in, call, appointment
- Pinpoint how to access the support and make a plan (e.g., schedule an appointment)
- Go to the appointment
- Include as much—or as little—information as you want
Saying things like, “I want,” “I feel,” or “I need” can help shape the discussion and clearly communicate your struggles or needs.
- Useful phrases to lean on when in doubt
- Here’s what I need from you.
- Can we do Y instead of X?
- Here’s how you can support me.
- I may be doing X, Y, and Z more (or less)
- Could you do X to support me?
- It would really help me out if you could do X.
- When I feel X, I tend to do Y.
- X has been weighing on me lately and it’s made me feel Y.